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To improve the health of people living in the culturally diverse community of Northern New Mexico through access to the highest quality healthcare, education, research and advocacy.

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Want to work in a judgment-free environment focused on compassionate care, respect, and dignity of our patients? Do you want to make a difference in your community to enhance the quality of life for all its members? At Southwest Care we believe that everyone deserves access to quality healthcare and we need team players like you to help succeed in our mission. Please click the link below to watch a short video on the great work being carried out at Southwest Care Center and then review our open positions.


Job Openings >> HIM Specialist
HIM Specialist
Title:HIM Specialist
Location:810 W. San Mateo, Santa Fe, NM 87505
Position Purpose:

Collects, compiles, processes, transcribes, and makes available to authorized users accurate electronic health records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of Southwest CARE Center (SCC) and all applicable regulatory and governmental regulations. 

Essential Duties, Functions & Responsibilities:

 ·Demonstrates knowledge of and adheres to all Federal and State regulations regarding release of patient information, HIPAA, Protected     Health Information (PHI) and maintaining patient confidentiality. 
·Reviews paper and electronic health records and extracts information for the purpose of reporting to federal, state, and local entities.·Enters/updates data into databases as appropriate.  
·Collects and processes all faxed test results, referrals, mail, and other correspondence and electronically files in the proper electronic health record. 
·Responsible for coordinating and responding to requestors for Release of Information (ROI) including patients, physicians, other healthcare providers, insurance companies and lawyers. 
·Complies with and completes all HEDIS requests. 
·Performs quantitative/qualitative analysis of patient health records for accuracy, completeness, appropriate signatures, and dates in a timely manner to ensure compliance with SCC policies and procedures and established regulatory agency requirements  
·Works with top-level management to maintain and improve electronic workflow processes to meet the standards of Patient Centered Medical Home recognition, Meaningful Use certification, UDS reporting, and HIV/AIDS Bureau reporting requirements  
·Responds to all internal requests pertaining to medical records. 
·Serves as a subject matter resource for HIM and Business Office staff.  
·Assists in the development and training of policies and procedures. 
·Works with the IT clinical liaison to develop, maintain, and improve workflow processes and systems to optimize the use of the electronic health record. 
·Participates in staff meetings and attends other meetings and seminars as requested. 
·Performs other related duties as required and assigned.


·Minimum of two (2) years of work experience in maintaining patient health records; or equivalent combination of education and experience


·High School Graduate or GED

License/Certification: None

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

·HIPAA Compliance
·Proficiency in electronic health record software
·Proficiency in Remote Desktop connections
·Excellent written and verbal communication skills and the ability to handle sensitive and confidential situations and documentation.
·Solid analytical, critical thinking and problem-solving skills.
·Ability to maintain and build trust; protect and preserve confidential information along with high attention to detail.
·Able to prioritize effectively and meet strict deadlines while managing multiple, competing tasks in a fast-paced organization.
·Strong team player able to form functional work relationship with peers and superiors.
·Ability to perform other duties as assigned.
·Knowledge of Microsoft Office Suite; Microsoft Word; Microsoft Excel; design software; internet software; and electronic database employee records systems.
·Basic operation of a workstation (turning on/off, knowledge of basic functions and components).
·Use/storage/maintenance of multiple usernames and passwords.
·Use of Windows Explorer (electronic file-handling).
·Computer-related problem-solving skills through the use of available trainings and help desk.
·A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.

Preferred Qualifications:
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